Terms of Service

Transverso provides logistics, customs brokerage, trade advisory, and related services, including but not limited to shipment management, customs clearance, freight forwarding, supply chain consulting, and trade finance. These services are available through our website, mobile applications, and other platforms operated by Transverso ("Services").

To access and use our Services, you must be at least 18 years old and capable of forming a legally binding contract. By using our Services, you represent and warrant that you meet these requirements. If you are using the Services on behalf of a business or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.

To use certain features of our website and Services, you may be required to create an account. During registration, you agree to provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account information, including your username, password, and any other login credentials. You agree to notify us immediately of any unauthorized use of your account or security breach.

You agree to use our Services only for lawful purposes and in accordance with these Terms. Specifically, you agree not to:

• Violate any applicable local, state, national, or international law or regulation.
• Use our Services for any fraudulent or unlawful purpose.
• Attempt to gain unauthorized access to our systems or networks, or engage in activities that disrupt or interfere with the Services.
• Impersonate any person or entity or falsely represent your affiliation with any person or entity.
• Use our Services to transmit or distribute harmful, abusive, or unsolicited content.
• Engage in activities that could damage, disable, overburden, or impair the functionality of our Services.

By using our Services, you agree to pay any applicable fees associated with those Services. Fees will be communicated to you during the booking or order process and may vary depending on the type and scope of Services requested. Payment must be made through the payment methods available on our platform. You authorize us to charge your payment method for the applicable fees.

• All payments are non-refundable, unless otherwise specified in writing by us.
• You are responsible for paying all applicable taxes, duties, and fees associated with your use of our Services.
• We may modify our fees at any time, and any changes will be communicated to you through our website or other means.

All content, features, and functionality of the website and Services, including but not limited to text, graphics, logos, images, software, and trademarks, are the property of Transverso or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use, copy, modify, or distribute any content from our website without prior written permission, except as explicitly permitted under these Terms.

Your use of our Services is also governed by our Privacy Notice, which explains how we collect, use, and protect your personal information. By using our Services, you consent to the collection and use of your information as outlined in the Privacy Notice.

You agree that you will only provide us with personal data in accordance with applicable data protection laws. You also acknowledge that we may use your personal data to provide our Services, communicate with you, process transactions, and improve our offerings.

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. These technologies help us collect information such as your browsing activity, preferences, and usage patterns.

• Essential Cookies: These cookies are necessary for the operation of our website and Services.
• Performance Cookies: These cookies help us analyze how users interact with our website and improve our Services.
• Functional Cookies: These cookies remember your preferences and settings to provide a personalized experience.
• Advertising Cookies: These cookies track your browsing habits and allow us to show you relevant advertisements.

You can control cookies through your browser settings or through our cookie consent tool, but please note that disabling some cookies may impact the functionality of our website.

Transverso provides its Services on an "as is" and "as available" basis. We make no warranties or representations of any kind, express or implied, regarding the availability, reliability, or accuracy of the Services.

• We do not guarantee that our Services will meet your expectations or operate without interruption.
• We do not warrant the security of the Services or the transmission of any data to or from our website.
• We are not responsible for any errors or omissions in the content provided through our website or Services.

To the maximum extent permitted by applicable law, Transverso shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profit, data, or goodwill, arising out of or in connection with your use of our Services, even if we have been advised of the possibility of such damages.

Our liability for any claim arising out of or relating to these Terms or your use of our Services shall be limited to the amount you have paid for the Services in the 12 months preceding the claim.

You agree to indemnify, defend, and hold harmless Transverso, its affiliates, officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or expenses (including legal fees) arising out of your use of the Services, your violation of these Terms, or your infringement of any rights of third parties.

Transverso shall not be held liable for any delay or failure in the performance of its obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, strikes, natural disasters, power outages, and government actions.

We may suspend or terminate your access to our Services at any time, with or without notice, for any violation of these Terms or if we believe that your actions may harm our business or reputation. Upon termination, your right to use our Services will immediately cease, and you agree to stop using our website and Services.

These Terms are governed by and construed in accordance with the laws of the state of California, without regard to its conflict of laws principles.

• Arbitration: Any dispute arising from or related to these Terms or our Services will be resolved by binding arbitration under the rules of American Arbitration Association, and the arbitration will take place in California.
• Waiver of Jury Trial: You waive the right to a trial by jury for any dispute that may arise under these Terms.

We reserve the right to modify or revise these Terms at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review these Terms periodically to stay informed about how we are protecting your rights and our obligations. Your continued use of our Services after any changes to these Terms constitutes your acceptance of those changes.

If any provision of these Terms is deemed invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect. The invalid provision will be modified to reflect the intent of the original provision as closely as possible.

These Terms, together with our Privacy Notice, constitute the entire agreement between you and Transverso regarding the use of our Services. They supersede all prior agreements, understandings, and communications, whether written or oral, related to the subject matter hereof.

If you have any questions or concerns about these Terms of Service, please contact us at: