Privacy Notice

We may collect the following categories of personal data:

• Personal Identifiable Information (PII): Includes your name, email address, phone number, company name, physical address, and other information you provide to us directly.
• Business Information: Includes details about your business, services provided, billing information, payment methods, and transaction history.
• Website and Usage Data: Information about how you use our website and services, such as IP addresses, browser type, device information, and browsing behavior.
• Cookies and Tracking Technologies: As described below, we may use cookies, web beacons, and similar technologies to collect information on your usage patterns and enhance your experience.
• Communication Data: Information you provide when contacting us, including inquiries, feedback, and responses to surveys or customer service interactions.
• Shipment Information: Includes shipping details like sender and consignee names, addresses, shipping and payment methods, customs documentation, and shipping tracking.
• Employment-Related Information: If you apply for a job with us, we may collect personal information such as your resume, job application details, employment history, references, and other details relevant to the hiring process.
• Location Data: If you use our mobile app or other location-enabled features, we may collect geo-location data.
• Financial Information: Includes payment details and other financial data for billing and transactions.

We may use your personal data for the following purposes:

• To Provide Services: To fulfill our contractual obligations, including managing shipments, processing orders, and providing logistical services.
• To Improve Our Services: To analyze website usage, enhance user experience, and optimize our business operations.
• Marketing Communications: To send you marketing emails, newsletters, or other promotional materials based on your preferences and with your consent where required by law.
• Transaction and Billing: To process payments and manage billing-related inquiries or issues.
• Customer Support: To respond to your inquiries, provide customer service, and assist with any issues related to our services.
• Compliance with Legal Obligations: To comply with applicable laws, regulations, or legal processes, including responding to requests from public authorities and enforcing legal rights.
• Legal and Business Transactions: To conduct business transactions such as mergers, acquisitions, or asset sales.

We process your personal data based on several legal grounds:

• Consent: Where you have provided your consent for specific data processing activities (e.g., receiving marketing communications).
• Contractual Necessity: Where the processing is necessary to fulfill a contract with you or to take steps at your request prior to entering into a contract.
• Legitimate Interests: Where we have a legitimate interest in processing your data, such as for business operations, marketing, or preventing fraud.
• Legal Obligation: Where processing is necessary for compliance with legal requirements.

We do not sell your personal data. However, we may share your data with the following types of entities:

• Service Providers: Companies that perform services on our behalf, such as payment processors, cloud storage providers, data analytics companies, and marketing agencies.
• Third-Party Business Partners: For joint marketing or partnership opportunities with trusted partners, with your consent where necessary.
• Legal and Regulatory Authorities: We may disclose personal data to comply with legal obligations, including for fraud prevention, to protect legal rights, or to respond to lawful requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity.
• Vendors and Contractors: For third-party logistics, fulfillment, or payment processing services.

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that help us understand your usage patterns, preferences, and improve our website functionality.

Types of Cookies We Use:

• Essential Cookies: Necessary for the operation of the website and to allow you to use its features, such as accessing secure areas.
• Performance Cookies: Help us analyze how users interact with our website, so we can improve our content and user experience.
• Functional Cookies: Enable us to remember your preferences and settings, providing a more personalized experience.
• Targeting/Advertising Cookies: Track your browsing habits to deliver relevant ads and content.

You can control cookie settings through your browser settings or by using the cookie consent tool on our website. However, please note that disabling some cookies may affect the functionality of our website.

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Notice, including complying with legal, accounting, or reporting requirements. If we no longer need your personal data, we will securely delete or anonymize it.

Depending on your jurisdiction, you may have the following rights:

• Access: The right to request access to the personal data we hold about you.
• Correction: The right to request correction of any inaccurate or incomplete personal data.
• Deletion: The right to request the deletion of your personal data, subject to certain limitations.
• Portability: The right to request your personal data in a structured, commonly used, and machine-readable format.
• Restriction: The right to request restriction of processing under certain conditions.
• Objection: The right to object to the processing of your personal data, including for direct marketing purposes.

To exercise these rights, please contact us at info@transversologistics.com.

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

Our website may contain links to third-party websites or services. This Privacy Notice does not apply to third-party sites, and we encourage you to review their privacy policies before providing any personal information.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we discover that we have collected data from a child under the age of 18, we will take steps to delete that information.

If you're located outside of the United States, your personal data may be transferred to and processed in the United States, where our servers are located. By using our services, you consent to such transfers.

We may update this Privacy Notice from time to time. Any changes will be reflected on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Notice periodically to stay informed about how we are protecting your data.

We may use the information collected for the limited purpose of providing Transverso's services and related functionality, as described in this Privacy Notice and as permitted by applicable laws. These limited purposes include circumstances where it is necessary to provide or fulfill services requested by or for you, or where you have given us your express consent.

We may use the information we obtain about you to:

• Provide the information, products, and services you request;
• Provide you, if you are a client, with effective customer service and support related to our logistics and trade services;
• Provide our customers and partners with shipment information, such as location and status of shipments;
• Provide you with a personalized experience when you use our website and services;
• Contact you with special offers, updates, and other information we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us);
• Contact you with information and notices related to your use of our products and services, including updates to our website or services;
• Invite you to participate in surveys, provide feedback, and gather your opinions (in accordance with any privacy preferences you have expressed to us);
• Better understand your needs and interests to improve our services and tailor our offerings to you;
• Publish research and analysis related to supply chain trends, trade patterns, and logistics; including their economic impact, and other issues related to the transportation and logistics industries worldwide;
• Improve our products, services, and customer experience, and develop new services to meet your evolving needs;
• Enhance our marketing and promotional efforts to provide more relevant offers and content;
• Improve the content, functionality, and usability of our website to provide you with a more efficient experience;
• Evaluate your interest in employment opportunities at Transverso and contact you regarding potential job openings within our company;
• Enforce our website's terms of use and policies;
• Promote security, including enhancing the safety of our services and protecting your information;
• Protect against and prevent fraud, claims, and other liabilities, and manage corporate risk exposure;
• Meet our internal and external audit obligations to ensure transparency and accountability;
• Comply with our legal and regulatory obligations, including responding to your privacy requests and managing any legal obligations;
• Support disaster recovery efforts in the event of unforeseen issues or interruptions; and
• For any other purpose for which we provide notice at the time of collection.

This Privacy Notice also applies to California residents. It outlines the categories of personal information that Transverso collects and discloses for a business purpose, including sensitive personal information as defined by the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA).

Transverso does not "sell" or "share" (as defined in the CCPA) personal information to third parties or provide personal information to third parties for their direct marketing purposes.

Your Privacy Rights Under California Law

As a California resident, you have the following rights under the CCPA and CPRA:

• Right to Know: You may request the categories and specific pieces of personal information we have collected about you in the past 12 months.
• Right to Delete: You may request that we delete any personal information we have collected from you, subject to certain exceptions.
• Right to Opt-Out: You may request that we do not sell or share your personal information.
• Right to Correct: You may request that we correct inaccurate personal information we maintain about you.
• Right to Non-Discrimination: You have the right not to be discriminated against for exercising any of your CCPA rights.

To exercise your rights under California law (outlined above), please contact us by emailing privacy@transversologistics.com or calling +1 (888) 898-3536.

We will respond to your request as required by law, generally within 45 days of receiving your request, and provide any necessary instructions for verifying your identity.

Transverso's commitments under the Data Privacy Framework are subject to the investigatory and enforcement powers of the United States Federal Trade Commission (FTC). This means that the FTC has the authority to investigate and enforce compliance with our privacy practices as outlined in this Privacy Notice, in accordance with applicable U.S. law.

If you have any questions or concerns regarding this Privacy Notice, or if you wish to exercise your rights, please contact us at:

Transverso Logistics

Lior Kashani

info@transversologistics.com